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BlackBerry® OS Smartphones

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New Contributor
Posts: 2
Registered: ‎06-19-2013
My Device: Bold 9700
My Carrier: Zain Jordan

Shut Down

Hey,

 

My bold 9700 keeps on turning off every time I press on the increase and decrease volume buttons to raise the song's sound , and it doesn't turn on immediately. I have to remove the battery several times so it loads again Smiley Frustrated

I don't know what to do and how to fix that.

 

Thanks.

Guru II
Posts: 21,723
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: Shut Down

Did the device get exposed to moisture or high humidity? It sounds like either a moisture problem or just a hardware failure.

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New Contributor
Posts: 2
Registered: ‎06-19-2013
My Device: Bold 9700
My Carrier: Zain Jordan

Re: Shut Down

no none of that :s