05-09-2013 12:34 PM
I am having a very difficult time signing in to the BlackBerry Apps World. I have forgotten my password and also the answer to my security question is not been accepted. I am getting very frustrated because the sign in locks me out for 15 minutes each time I try to make a guess.
Solved! Go to Solution.
05-09-2013 01:41 PM
Hi and Welcome to the Community!
Start first with these please:
If you have forgotten your BB ID credentials AND have non-BB access (e.g., Outlook, webmail, etc.) to the email account that is currently configured to your BB ID account, then those instructions should allow you to recover access to your BB ID account.
However, if you do not have access to that email account, then your challenge is much greater, and you have a choice to make depending on your circumstances: