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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎12-02-2010
My Device: Torch
My Carrier: At&t

Silent Profile Help

Sometimes when I change my phone to silent mode (i haven't changed the factory settings), my phone will still ring. it will only be with certain contacts. i looked at their ringtone profile settings for their names, and everything is set to "active profile". i tried doing a few battery pulls... it still happens.

please help

Posts: 1
Registered: ‎12-03-2010
My Device: Several - Main: Bold 9700
My Carrier: ATT

Re: Silent Profile Help

I am having this same issue. Torch profile is set to VIBRATE ONLY but after vibrating, it still rings if the contact has a custom ring tone. On previous devices, the VIBRATE ONLY profile always over wrote the ringtone and this wasn't a problem. Now I have to do ALL NOTIFICATIONS OFF in order to hear nothing, but no vibration either Smiley Sad