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New Contributor
Posts: 3
Registered: ‎09-30-2009
My Device: Not Specified

Silent Profile does not mute alerts.

I have tried putting my phone on the Silent profile while in class, and unfortunately, it doesn't make things silent.  I still get an audio alert when I receive texts or facebook alerts.  The man at the store told me to remove and replace the battery, and I did that, but it still doesn't work.  I don't know what to do, any help would be appreciated.  Thanks.
New Contributor
Posts: 3
Registered: ‎09-30-2009
My Device: Not Specified

Re: Silent Profile does not mute alerts.

Nevermind, I'm pretty sure I fixed it!

 

For people having a similar problem::

If you changed any contact's ringtone or text alert and adjusted the volume (let's say, volume: 1 rather than keep it on "Active Profile"), that's what needs to be changed, because that customization apparently overrides the profile.

Contributor
Posts: 12
Registered: ‎01-20-2009
My Device: Not Specified

Re: Silent Profile does not mute alerts.

Had the same problem, but I think this is a better idea...

 

Create a NEW 'Sound Profile' and call it something like "QUIET."

 

Then modify that profile to assign VIBRATE or SILENT (or whatever you wish) to your emails, rings, SMS, whatever.

 

When you want the phone silent, simply select the QUIET profile and the phone will be totally silent (or vibrate if you wish) as selected in the QUIET profile.

 

Hope that was clear.

Regular Contributor
Posts: 63
Registered: ‎07-21-2008
My Device: Not Specified

Re: Silent Profile does not mute alerts.

Use the setting "all alerts off" and that takes care of all the issues.
New Contributor
Posts: 5
Registered: ‎10-02-2009
My Device: Not Specified

Re: Silent Profile does not mute alerts.

you were correct.

that is the only thing that i found would work

thanks, i was going crazy!!