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BlackBerry® OS Smartphones

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Posts: 3
Registered: ‎05-13-2013
My Device: 9800
My Carrier: EE

Sky Yahoo email

Since Sky has converted to Yahoo email there is no facility to set up an imap configuration.

I now find that if I have Outlook running elsewhere (eg on a desktop) although the messages are delivered to my Blackberry they only appear as new messages (ie with the envelope showing an asterix at the top right hand corner) until the message has been received by Outlook. Then the alert is removed presumably on the basis that the blackberry is getting some sort of alert from Yahoo mail indicating that the message has been delivered.

Does anyone know of a way to configure either Outlook or the Blackberry to revert the system to the situation where the new message alert remains on the BB until the message has been viewed on it.

It is thoroughly annoying and didnt occur until Sky changed the email provider