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Contributor
Posts: 25
Registered: ‎09-12-2012
My Device: Blackberry bold 9930
My Carrier: verizon

Small clock like icon pops up

What and why is there the small clock icon that pops up on my  9930

Posts: 94,686
Likes: 24,431
Solutions: 6,358
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Small clock like icon pops up

Hey, welcome to the community support forums.

 

That little black clock indicates the processor is busy.

  • Close applications in the background you don't need. On the home screen, press the Menu key about two seconds and any applications there, click on them and then choose Menu > Close or Exit. Make sure the Browser is not left open on an active website.
  • Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.
  • Make sure Memory Cleaner is DISabled at Options > Security > Memory Cleaning.


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Contributor
Posts: 25
Registered: ‎09-12-2012
My Device: Blackberry bold 9930
My Carrier: verizon

Re: Small clock like icon pops up

Thank you, I disable the memory cleaner.

When I click on menu for 2 seconds I show 5 icons. When I click on them, then click menu and close, they still appear there. Is that correct or should they disappear?

I had to pull the battery 3 times yesterday. I have continued to get lag times for some reason. It is frustrating when I am getting calls for work.

Appreciate your help.

Posts: 94,686
Likes: 24,431
Solutions: 6,358
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Small clock like icon pops up


LydiaDC wrote:

Thank you, I disable the memory cleaner.


Great, that will solve most of the issue.


LydiaDC wrote:

When I click on menu for 2 seconds I show 5 icons. When I click on them, then click menu and close, they still appear there. Is that correct or should they disappear?


Correct, those five (home, messages, browser, BBM and phone) will always remain, and you can't close them.

 

See how it goes now and let me know.



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New Contributor
Posts: 3
Registered: ‎03-17-2012
My Device: 9930
My Carrier: Big V

Re: Small clock like icon pops up

[ Edited ]

9930

Rebooting takes long enough without having to pull the battery for a minute. If you remove the battery for a half a second, the phone will have to reboot, and that's sufficient.

Even easier is the "artificial battery-pull." The phone will spontaneously reboot if you simultaneously press the Alt key and the right-hand Caps key, and then while you're holding them both down, click the backspace-"del" key. When the phone restarts (a few minutes later), leaked memory will be restored, and any instabilities that were starting to appear will be gone.

After the phone starts fresh, see how much Free Memory your phone has. Click on Options > Device > Device and Status Information > and scroll down to Free Memory. I don't remember the number, but you'll soon learn what the memory drops to when the phone becomes unstable. I think trouble starts when memory drops to around 30 or 20 MB. I have caught my phone running with Zero Bytes free, but I try to make sure to close apps and restart before it gets to that point so the phone doesn't lock up. When the phone doesn't react properly, it's time to check the Free Memory.

Regarding the Application Switcher, the icon for the native browser cannot be removed. Same for icons for Home, Phone, Messages, and BB Messenger.

My experience is that the 9930 is thousands of times more stable than the 8830. But upgrading to a phone with OS10, 2 GB of program memory, and a modern processor will eliminate any remaining problems.

For instance, on the 9930, the browser is a thousand times more capable than the 8830, but there are still some webpages that it doesn't handle well, and some webpages and apps can cause the phone to lose memory if left open for a long time. Websites and apps that update continually, like weather pages and Twitter, will deplete memory if left open. Sometimes, I think Googlemaps-app also uses up memory, especially if the GPS is on, you're driving around, and googlemaps is following you.

The more apps you install on the phone, the less Free Memory you'll have to begin with after the phone restarts. Un-install any apps you don't use so you'll have more memory at start-up.

See which apps are using the most "Application Storage" memory, just by being installed, even if they're not running. Go to Options > Device > Application Management. Click the Blackberry Key on each application to "View Properties." An application that uses more than a couple of MB of Application Storage is using up significant memory, and you have to decide if it's worth loading down your memory by keeping it installed.

And of course, any app will use even more memory when it's opened and running.

LydiaDC, you didn't exactly say why you're forced to reboot 3 times per day. But I hope you'll find which website or app is using up the phone's memory, and maybe find some apps that can be comfortably deleted, so you can better manage the problem.

-neil-

Posts: 94,686
Likes: 24,431
Solutions: 6,358
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Small clock like icon pops up

[ Edited ]

neil_j wrote:


Rebooting takes long enough without having to pull the battery for a minute. If you remove the battery for a half a second, the phone will have to reboot, and that's sufficient.

Even easier is the "artificial battery-pull." The phone will spontaneously reboot if you simultaneously press the Alt key and the right-hand Caps key, and then while you're holding them both down, click the backspace-"del" key. When the phone restarts (a few minutes later), leaked memory will be restored, and any instabilities that were starting to appear will be gone.


There is a difference in a full powered on battery pull reboot and a soft keyboard reboot.

 

Since this thread you've dug up is a year and half old, I'm hoping Lydia has the issue resolved by now.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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