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BlackBerry® OS Smartphones

New Contributor
Posts: 3
Registered: ‎10-02-2012
My Device: bold 9930
My Carrier: verizon

Smart Card Reader 2 syncing issue - 9 digit ID

I have a phone I am trying to set up for a customer with the BlackBerry Smart Card Reader 2.  Both the phone and the card reader are running the same version of the software, as they both have the version that is installed on my desktop (5.0).  However, the card reader has a 9-digit ID name, and the BlackBerry will only accept 8-digit ID information in the selected box.  I've read online of people having this issue but haven't found a fix.  Can anyone assist me with this problem?


BB in question is a Bold 9930 on Verizon.