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New Member
Posts: 2
Registered: ‎10-28-2012
My Device: Torch
My Carrier: AT&T

So slow, want to return it so badly

Hello,

 

Does anyone have a remedy for my Blackberry Torch? It is extremely slow and browsing websites is impossible (so slow you just want to turn it off). 

 

Do you know anything about the warranty? Giving it to service to renew the phone or return it? 

 

Thanks,

Posts: 96,070
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: So slow, want to return it so badly

  • Don't turn it off. Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.
  • Look at Options > Security > Memory Cleaner and DISable that. You don't need it.
  • Close or Exit any applications running in the background. Look at your App Switcher (press the Menu key for two seconds, you will see a set of icons, choose each to open then and then press the Menu key > close or exit. Make sure the browser is not open to any active website.


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