04-15-2013 09:53 PM
I have a Blackberry Bold 9900, with Bell, v.126.96.36.1995.
I have a social networking plan so I don't have data on my phone.
My problem is that apps like BBM, Twitter or Facebook stop working at random times, it acts like my phone has the mobile network turned off. And anything that requires wifi doesn't work either. The only thing that works is texting and calling.
Can anyone give me a solution?
04-16-2013 11:45 AM
Hi and Welcome to the Community!!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support and to learn what to expect from your specific data plan type (they control it).