04-19-2012 11:54 PM
Recently i have tried to do a software update on my phone. But when it comes to the backup, it gets stuck on Overall: 12% and Social Feeds: 0%.
I have tried removing the batteries but it still gets stuck at the same area! Please answer quick. I need it for school stuff too.
05-16-2012 10:39 AM
05-17-2012 03:04 PM
How do you stop the update once already started?
It can be very tricky and dangerous. If stopped while in the backup stage, it should be fine. But, if stopped during the actual update, it can render the BB useless (since the BB would have an incomplete OS on board), requiring even more challenging actions to recover it (which is normaly do-able, but the on-device backup is lost forever). I've never done an on-device update (since I always recommend against them), so I don't know if there are any keys to press (e.g., does the ESC/Back key do anything?). Otherwise, pulling the battery would of course stop it.