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Contributor
Posts: 32
Registered: ‎07-30-2012
My Device: Curve 9320
My Carrier: Vodafone

Re: Software Update

My device is a BlackBerry Curve 9320

Posts: 94,461
Likes: 24,382
Solutions: 6,348
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Software Update


Lyner47 wrote:

I don't understand the question.


Sorry, this:  Lyner47, does your device show as connected in Desktop Software and show your device PIN in the screen?

 

And your profile here says you have a 8520 model.

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Contributor
Posts: 32
Registered: ‎07-30-2012
My Device: Curve 9320
My Carrier: Vodafone

Re: Software Update

Disconnected.

Yes, PIN is shown.

 

I will edit my profile to reflect my 9320

Contributor
Posts: 32
Registered: ‎07-30-2012
My Device: Curve 9320
My Carrier: Vodafone

Re: Software Update

How do I amend my Profile to reflect my 9320?

Posts: 94,461
Likes: 24,382
Solutions: 6,348
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Software Update


Lyner47 wrote:

How do I amend my Profile to reflect my 9320?


To change that, at the top of this page click on My Settings > Personal Profile > Personal Information, and in the entry block for "" type the name of your model



>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Posts: 94,461
Likes: 24,382
Solutions: 6,348
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Software Update


Lyner47 wrote:

Disconnected.

Yes, PIN is shown


If the device PIN is shown, it is connected.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code