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BlackBerry® OS Smartphones

Super Contributor
Posts: 262
Registered: ‎06-01-2011
My Device: PlayBook, Z10
My Carrier: Telus Mobility

Some Data Wasn't Backup Up



Every time I run backup, I get the following error:


Some of your data wasn't backup up.

Some data is not included in the backup file.


Data TypeEntries
Word Substitution1/3


Any ideas on what wasn't backup up, and how I can fix it?





BlackBerry Desktop Software

Posts: 95,762
Likes: 24,585
Solutions: 6,409
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Some Data Wasn't Backup Up

It's a known issue, with no known resolution as of now.

KB24418 Performing a backup of data on the BlackBerry Style 9670 smartphone is unsuccessful due to word substitution database

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