11-14-2012 03:55 AM - edited 11-14-2012 04:49 AM
My phone restarted itself but got suck just over half way after taking the battery out 4 times i has finally started but half my icons are missing and the ones that are there are miniture and disappear, i cant go into anything . the background has changed everything has changed its all out of place ..its really strange . Does anyone know how i can fix this ?
11-16-2012 05:17 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Follow the steps in this KB article to bring the BlackBerry® Torch™ 9860 smartphone back to normal: www.blackberry.com/btsc/KB11320
Let me know if you have any more questions.
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