Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Posts: 16
Registered: ‎03-19-2012
My Device: torch 9860
My Carrier: Optus

Something wrong with my BB torch 9860

[ Edited ]

My phone restarted itself but got suck just over half way after taking the battery out 4 times i has finally started but half my icons are missing and the ones that are there are miniture and disappear, i cant go into anything . the background has changed everything has changed its all out of place ..its really strange Smiley Sad. Does anyone know how i can fix this ? 

Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Something wrong with my BB torch 9860

Hey missaja777,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


Follow the steps in this KB article to bring the BlackBerry® Torch™ 9860 smartphone back to normal: www.blackberry.com/btsc/KB11320


Let me know if you have any more questions.





Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp

Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!