10-20-2012 08:00 AM
Im using Torch 9810 sometimes my sound suddenly working off
please help me how can i fix this problem without removing battery
if i remove and restart th ephone its working as it is but it will takes
to time because of reboot
10-25-2012 11:03 AM
Welcome to the forums.
In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.
Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc
Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo
10-26-2012 02:26 AM
i have already format my blackberry torch 9810 ( Securitu wipe)
but still i can talk other people only on speaker phone not on hand set
someone tell me that there is chance of internal belt because of slider
and but i purchased just before 6 month ago
and my pcs is at & t so what can i do
pls pls pls suggest
11-05-2012 12:42 PM
If you have completed a clean reload of the device software and you are still having issues then you will want to contact your point of sale for option as you state the device is only 6 months old so it is still within the warranty period.