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New Member
Posts: 1
Registered: ‎10-05-2012
My Device: BB curve 9380 touch screen
My Carrier: Vodacom

Sound & Alert profiles

Hi, please assist! I had to wipe my Curve 9380 and since then the sound and alerts has gone haywire. When the phone is on Loud, it vibrates, when it is on silent, it goes of loud an so on. Please help me to restore to factory settings or give any advise to solve this problem! Thanx!

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Sound & Alert profiles

Hello ans

 

Welcome to the Community

 

If you want to Reset your device to Factory setting have a look at this Knowledge Base . In this process you will lose all data and have to restore your data from the Backup ,So do your Backup first using BlackBerry Desktop Software.

 

KB18998 How to reset a BlackBerry smartphone to factory defaults.

 

If that does not solve you can try Reloading your Device Software.

 

 

Prince

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