08-12-2013 05:46 PM
My 'sound and alert' icon seems to have gone missing. I nkow have some default settings for ring tones, clock alerts, etc which I cannot change. Has anybody else experienced this, any fixes?
08-14-2013 10:51 PM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
I would check to see if the icon is hidden on your home screen, on the home screen press Menu and select show all. Also did you install any new applications lately or updated any software?
I look forward to your reply.
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08-15-2013 09:38 AM
Hi, I was able to bring back the sounds and alerts icon, but I am unable to edit the sounds. For some reason, under Ring Tone, I cannot pull down the list of stock ring tones. Same goes for alarm clock notifier, I am unable to change any of these.
I have not downloaded any new apps or upgraded SW lately.