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BlackBerry® OS Smartphones

New Member
Posts: 2
Registered: ‎11-05-2009
My Device: Not Specified

Sound coming through headset on device

After the 5.0 upgrade on my BB Storm 9530, the sound now comes through the headset on the device. When I say sound I mean everything (Ringtones, alerts, alarms, notifications, everything!) I have gone through these steps to try and resolve it:

Battery pull

Media>Music>play music through the headset then switch it back to speaker. This seems to work for an hour or so, then it starts playing sound through the headset again. 

This is very frustrating. I miss calls because the ringtone is not coming through the speaker. I miss text messages because of this. 

I am at a standstill. This is my first blackberry. I am stumped. Please help me!