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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎04-08-2012
My Device: torch 9810
My Carrier: AT&t
Accepted Solution

Sound profile stuck in normal

My sound profile management is stuck in normal & I can't change it to vibrate, loud, silent, or any other options on that page. Ihave turned my phone off completely, taken out battery and put back in, & still nothing. I spend lots of time in places where you're not supposed to have ringing on,  I need at least vibrate.

Super Contributor
Posts: 329
Registered: ‎01-27-2012
My Device: Z10, 9900
My Carrier: Robbers

Re: Sound profile stuck in normal

Have you recently installed a profile management app or some type of third party notification app?
Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Sound profile stuck in normal


marcim wrote:

 Ihave turned my phone off completely, taken out battery and put back in, & still nothing.



I just want to clarify that your phone is powered ON when you remove your battery.  Your description sounds like you're turning your phone OFF before removing the battery, which will do nothing to help your situation.

 

 

Please confirm this by posting back.  Smiley Happy


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