Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Contributor
Posts: 7
Registered: ‎05-09-2012
My Device: Blackberry Bold 9900
My Carrier: Vodafone
Accepted Solution



i am a Bold user and on Vodafone


I have a server which does have a spam filter and also block additional spam in my e mails on my PC


MY blackberry receives inoridiante amounts of Spam-I understand that my PC filter will not help but is there any way I can train e mails coming into my phone to be cut out or registered as spam?

the only thing i have manged to do is createa spam folder for filing post receipt but that is not wehat i want-i want to cut down the volume of spam being rreceived



Hall of Famer III
Posts: 57,823
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG853), Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: Spam



What you need to do is talk to your email service provider. If they can initiate a SPAM filter that blocks the item before it arrives to the server Inbox, then it can be kept from the BB. But, if their filter works after the items arrive to the Inbox, then there is a high chance that the item will be pushed to your BB before the server-based filter moves it.


The only thing you can do on your BB itself is institute filters:

  • KB28151 How to add a filter from the BlackBerry smartphone for a BlackBerry Internet Service account

You must do this totally manually, figuring out for yourself what can be used as the filter triggers. If, for example, your email service places a [SPAM] or other label into the subject line but leaves the items in your Inbox, you could use that as your trigger to prevent those items from coming to the BB (assuming, of course, that the label is applied to the subject line BEFORE the item ever arrives to the server Inbox).


Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................
New Contributor
Posts: 7
Registered: ‎05-09-2012
My Device: Blackberry Bold 9900
My Carrier: Vodafone

Re: Spam

Thanks for your help
New Member
Posts: 1
Registered: ‎01-31-2014
My Device: Blackberry Z10 STL100-1
My Carrier: none

Re: Spam

I just got Z10... registered my Blackberry ID.. didn’t install my sim or give any details about my current phone number and within hours received the following spam message to my old phone!


From.. +49  160 4213496




Your Cell No. have Won 810,000.00 Pounds.PAYMENT NO.S115G.For claims send Name,Mobile No. to this Email:



How is this possible? Did Blackberry share this information? And how would they find my current phone number?