01-08-2009 07:32 AM
I have recently upgraded a number of our company blackberry 8100 phones to the latest OS 126.96.36.199 Platform 188.8.131.52)
When a call is received and I answer using the green button the phone always switches to speakerphone mode. I have to move phone away from ear and press the OP key to disable the speakerphone for the call.
This causes confusion with the caller as they are not sure what is happening during the couple of seconds of quite whilst I switch the speak phone mode off.
I have upgraded a number of the phones and the others all appear to answer calls in non speaker phone mode as expected.
I have looked through the menu options in an attempt to find a setting.
Thanks in advance for any help... If no solution is found I may have to reflash old firmware and then reflash new firmware again.
Solved! Go to Solution.
01-08-2009 04:05 PM