07-29-2009 01:28 PM
07-31-2009 04:13 PM
It does seem odd that you would lose your sounds like that. Are you able to get any sound out of your device? What profile is set to active under the Profiles icon on the main screen of the device?
I will assume you have already tried taking the battery out of the device while it was on and put it back in...
If all of this looks normal you can use a computer to reload the software on the device after backing it up.
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Click Solution? for posts that have solved your issue(s)!