Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Posts: 1
Registered: ‎02-04-2012
My Device: Curve 8520
My Carrier: GiffGaff (which uses the O2 network)

Speed Dial Numbers - cannot remove as a padlock appears next to them

I browsed the forum but couldn't find anyone else reporting my strange problem.  On my blackberry curve 8520 there are a few speed dial numbers that I cannot edit / delete using the method advised to others.. this is because they have a padlock against them.. I expect to see a padlock against A (Lock keyboard), Q (Change Profile) and W (voicemail) but not against personal numbers.  I even tried deleting the numbers from my phonebook and then rebooting the device (which takes ages)... and although the numbers have been deleted from my address book - they still appear in the speed dial with a padlock.  Any advice from the forum would be much appreciated. Thanks