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New Contributor
Posts: 2
Registered: ‎11-10-2009
My Device: Not Specified

Status does not update in bbm

hi every one my status doesn't update i don't know why? I've tried the following to fix the problem:


1) Resend Service Books
2) Battery Pull
3) Uninstall/Reinstall BBM

4) delete all contacts and return

 

but doesn't update i don't know why!

 

please fix it...

Posts: 94,236
Likes: 24,332
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Status does not update in bbm

Why, I don't know.

 

I do know many people have had the same or similar issue over the past week during which time apparently some RIM servers were not up to snuff doing their BlackBerry Messenger v5 work. Same with BBM avatars, not syncing across devices.

 

So... give it some time and see if yours self-corrects.

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New Contributor
Posts: 2
Registered: ‎11-10-2009
My Device: Not Specified

Re: Status does not update in bbm

thank u  j sanders 

Posts: 94,236
Likes: 24,332
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Status does not update in bbm

 


akremli wrote:

thank u  j sanders 


 

Yes, it could correct itself by self, if you have been reading what I posted above about the servers.

 

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code