05-08-2008 07:18 AM
Hi, i have a blackberry pearl and i'm using version 4.22 of the desktop manager. all was working fine over the past year or so but it has suddenly stopped working. whenever i connect my blackberry (usb) the status changes to working but does not go any further. i've uninstalled the software and re-installed but its still the same. i'm currently downloading ver 4.3 but i'm not going to hold my breath.
Has anyone seen or know of a fix for this or know what could be causing the problem? i'm using XP.
05-09-2008 07:24 AM
Hi. Try connecting the BlackBerry and once the Working mode appears, do not turn off the BlackBerry just pop the battery and leave it out for 10-15 secs and then pop it back in and see if the Working mode stops. If not, check this link:
Copy and paste the link and check that article for further steps. Have a good one.