Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
Developer
Posts: 435
Registered: ‎09-20-2011
My Device: Z10 LE, Playbook, DevAlpha C, 9900, 9380
My Carrier: Vodafone

Steps to reinstall os in 9360

Hi all,

I think my curve 9360 OS have some problem, some application cannot be opened. Can any one tell me how to reinstall OS for the device i mentioned.

Retired
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Steps to reinstall os in 9360

Hello SumiGhosh,

 

You can reload or update your BlackBerry® Device Software as shown here:

 

How to update the BlackBerry Device Software through the webhttp://www.blackberry.com/btsc/KB16068

 

We hope this helps.

 

Thank you.


-FB


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Kudos! for those who have helped you.

Click "Accept as a Solution" for posts that have solved your issue(s)!


New Contributor
Posts: 2
Registered: ‎03-26-2013
My Device: blackberry curve 9360
My Carrier: globe

Re: Steps to reinstall os in 9360

hi there! a also need to reinstall my os in 9360 but i seem to have a problem with unlocking the device since it wont accept any of the passwords i gave. i tried my pin, my blackberry id password but none of them seems to work. i am left 4/10 passwords now so i dont know what to do. i hope i get some help here. thanks

Highlighted
Hall of Famer III
Posts: 59,104
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Steps to reinstall os in 9360


itsmeChubby wrote:

hi there! a also need to reinstall my os in 9360 but i seem to have a problem with unlocking the device since it wont accept any of the passwords i gave. i tried my pin, my blackberry id password but none of them seems to work. i am left 4/10 passwords now so i dont know what to do. i hope i get some help here. thanks


Duplicate:

http://supportforums.blackberry.com/t5/BlackBerry-Curve/BlackBerry-9360-JVM-Error-545/m-p/2268481#M1...


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................