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BlackBerry® OS Smartphones

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Contributor
Posts: 10
Registered: ‎11-15-2012
My Device: Bold 9900
My Carrier: Digicel

Stolen Phone

Hi,

My blackberry 9900 (OS 7, Carrier: Digicel) was stolen...I had the blackberry protect installed but it seems the stealer have deleted my blackberry protect or has reinstalled the application because I'm not getting through when I try to follow the steps on blackberry protect online. I would like to know if there is any other way I can track my blackberry device other than through blackberry protect.

Thank you

Posts: 94,479
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Stolen Phone

Kittymax, please read this: 

If you have questions not covered there, please ask.
>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 10
Registered: ‎11-15-2012
My Device: Bold 9900
My Carrier: Digicel

Re: Stolen Phone

And there is no way to track the phone through the pin number?

Highlighted
Posts: 94,479
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Stolen Phone

Nope, not via the PIN, unless as explained in the link.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code