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BlackBerry® OS Smartphones

New Contributor
Posts: 3
Registered: ‎01-11-2012
My Device: Blackberry Torch 9800
My Carrier: O2

Stolen phone

hello, my bag with my phone in it was stolen so I blocked the SIM card and also barred the phone. The phone was found together with the bag. So now I have a new SIM card but a barred phone I cannot use. Is there any way to unbar my torch so I can use it again? Thanks a lot. Maria-Jose

Posts: 66
Registered: ‎01-11-2012
My Device: Torch
My Carrier: O2

Re: Stolen phone

Talk to your service provider give them information that links you to that phone i.e. name number, pin and security details like credit ect... 

Posts: 95,173
Likes: 24,505
Solutions: 6,378
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Stolen phone

Agreed... your mobile provider is the ONLY one who can remove it from the suspended list.


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