10-01-2013 12:17 PM
I just registerd on the forum because I have issues with my BB Storm 2 (9520).
The problem is that it won't turn on. When I start to charge it the red light just switches on for about 6 secondes and then switches off for about 6 seconds and then back on.
This keeps happening, and the screen just stays black. When I pull the battery and connect it to the charger I get a battery with a red cross on the screen signalling that it is missing the battery.
When I try to to connect it to my PC it just connects and reconnects constantly.
With the Desktop Software from BlackBerry I can recognize it but when I try to repair the phone it gets stuck on "Reconnecting to JVM".
Please help me out, I use my phone alot for work and school related stuff...
10-04-2013 12:49 PM
Welcome to the forums.
Try starting a software reload without the battery inserted to force detection. Have a look at the below article for instructions on how to do this.