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BlackBerry® OS Smartphones

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Visitor
Posts: 1
Registered: ‎10-01-2013
My Device: Blackberry Storm 9520
My Carrier: Vodafone

Storm 2 9520 wont turn on.

Hello,

 

I just registerd on the forum because I have issues with my BB Storm 2 (9520).

The problem is that it won't turn on. When I start to charge it the red light just switches on for about 6 secondes and then switches off for about 6 seconds and then back on.

This keeps happening, and the screen just stays black. When I pull the battery and connect it to the charger I get a battery with a red cross on the screen signalling that it is missing the battery.

When I try to to connect it to my PC it just connects and reconnects constantly.

With the Desktop Software from BlackBerry I can recognize it but when I try to repair the phone it gets stuck on "Reconnecting to JVM".

 

Please help me out, I use my phone alot for work and school related stuff...

Retired
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: Storm 2 9520 wont turn on.

Hello Wesseling181, 

 

Welcome to the forums. 

 

Try starting a software reload without the battery inserted to force detection. Have a look at the below article for instructions on how to do this. 

 

How to force the detection of the BlackBerry smartphone using Application Loader

-SR

 

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