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BlackBerry® OS Smartphones

New Contributor
Posts: 8
Registered: ‎12-06-2011
My Device: Blackberry Z10 STL100-4
My Carrier: Phone = Verizon; e-mail = ATT

Storm 2 9550 Battery Replacement source

I Googled Blackberry Storm 2 9550 battery and got a ton of  sources. Reviews showed that those for $5 all had problems with counterfeit batteries that would not charge, failed to hold a charge, etc. So I paid twice the amount: $10 at FactoryOutlet.com for what was supposed to be a brand new battery identical to the original...And got the same result. 


When the replacement battery is installed, soon a symbol appears with a battery outline and a big red X over it. Factory Outlet says that means it is incompatible. It will not accept a charge no matter how long it is plugged into AC power via a charger that still works fine on the old battery (which is running out of juice much sooner than it used to....same day with little usage).


Question: has anyone found a reliable on-line source to supply replacments for the original battery D-X1 that is very inexpensive? (I am out of my original 2 yr Verizon contract and will soon be shopping a new phone).


Or is there a setting within the Blackberry that can be changed to accept manufacturer's batteries that mirror the OME battery specs?