02-24-2013 06:43 PM
my bb storm is doin a strange thing
when i start it, it works fine.. but whn the display has to go dim after the time out, the screen doesnt come back on if i press any key .. only the keys backlight is on and the screen is a bit lightened up ,,, but stays in dark black color ...
sometimes if let the screen go dim again and i press a button, the screen appears fine ...
a battery pul out or simple shutdown makes all go good again ..
03-04-2013 06:35 PM
Thank you for your question regarding your BlackBerry smartphone screen.
Perform a reload or upgrade your BlackBerry® Device Software. For more information on this procedure see the following article:
How to update or reinstall BlackBerry Device Software using BlackBerry Desktop Software - http://www.blackberry.com/btsc/KB03901
If this process fails to resolve the issue, please contact your point of sale for options.
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