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BlackBerry® OS Smartphones

Regular Contributor
Posts: 74
Registered: ‎03-24-2009
My Device: Z10
My Carrier: Vodafone

Storm screen keeps dimming, no matter what

I've only had my Storm 9500 (UK - Vodafone) for a week, but already I'm totally loving it. The only downsides are its poor battery life (which I think might improve with future firmware releases and higher-spec batteries).


But I have a problem that I've not been able to resolve re. the display. Initially I set the screen to auto-dim (to save battery) and it responds fine to the 'after x seconds' command. No problem there.


However, I want to work out a way to keep the clock showing ALL the time (regardless of whether I'm charging the phone or not). But even if I disable the auto-dim feature, it still dims. (And it seems to be following the the time-to-dim setting that's been programmed.)


Am I missing a setting here, or something? I'm sure there must be a way to keep the big clock showing on the facia... but I can't find it!!!


Any help would really be appreciated.





New Contributor
Posts: 4
Registered: ‎12-14-2009
My Device: 9500
My Carrier: verizon

Re: Storm screen keeps dimming, no matter what

[ Edited ]



it is a known problem with v5.0 and BB know about it and is not doing anything about it.


if you can return it for another brand of phone then do it; if not, then SUFFER, grin and bear it.



BlackBerry Technical Solution Center

Doc ID: KB19984
BlackBerry Storm 9500 Series smartphones do not 'wake up' from display dimming after upgrading to BlackBerry Device Software version 5.0