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New Contributor
Posts: 5
Registered: ‎01-18-2013
My Device: 9550
My Carrier: Verizon

Storm2 keep on shut down when recharged

Another problem on my storm 2 I've just got today.


It is always automatically shut down, sometimes on its screen appear a sign of battery with red-cross.  If I let the charger connected with the phone, sometimes it is restarted automatically, but more frequently it just keep on freeze with black screen


Is it also an indication that my phone is getting wet or something else?  Hopefully there is some body could help me to fix this problem


Many thanks, 


Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Storm2 keep on shut down when recharged

Hi and welcome to the forums!

Sounds like your battery is not fully charged. Plug your device into the charger and let it charge for 5hrs. Click on the options icon>device> scroll to % power and verify level as 100.




KB14320 How to maximize battery life and free memory on the BlackBerry smartphone

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