Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎11-25-2010
My Device: Torch
My Carrier: Fido

Strange problem

Hello there,


 I used to have blackberry curve and then i upgraded my phone to blackberry torch. I am facing this strange problem with my NEW phone.......I took the SIM card out of my old phone and put in my blackberry torch. The phone has transferred all of my contacts name but I don't see the phone numbers for my contacts. Is there anyone that could resolve this issue for me please !!





Forums Veteran I
Posts: 2,071
Registered: ‎10-10-2010
My Device: Z10
My Carrier: EE (Orange)

Re: Strange problem

Did you use Blackberry Desktop Manager to transfer the contacts? The blackberry normally stores contacts in its internal memory rather than on the SIM.

Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Strange problem

Hi Dilworth,


Your best bet, if you still have your BlackBerry Curve, is to back it up with BlackBerry Desktop Manager then restore it to your BlackBerry Torch! 







Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!