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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎08-23-2008
My Device: Not Specified

Strange reconciliation issue

New blackberry curve verizon user here.  Successfully added my .edu IMAP account and can send and receive emails. 


After reading messages on the curve, they show as read on outlook and on the university's webmail site. 


If I delete a message on the curve, it still appears when i access my email through my computer.  If I delete the msg with my computer, it still appears on the curve.


In addition, emails sent from my curve won't appear as sent mails when i logon through my computer.  same goes for emails sent from my computer first.


Any way to fix this deletion/sent mail issue?

Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Strange reconciliation issue

Does your .edu account have web access too?  Just to make sure there are no problems with your client configuration I would check through web access.


That said, under Messages > Options > Email Reconciliation


for the message service that is your edu account is wireless reconcile on and is delete on set to mailbox & handheld?

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