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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎04-06-2012
My Device: Storm 2 9520
My Carrier: o2

Strom 2 Not starting up properly, Please HELP!!!!!

So, i bought a Blackberry Storm 2 9520 and unfortunately it has startup problems. So i plugged it into my computer and tried to restore it with the Blackberry Desktop Manager and unfortunately on initialsing  i got a message saying "not enought output_sys_cmd_free_q",  after trying to restore again i just got this message again. I really need to fix this phone and so any help given i would be greatful for. 

Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Strom 2 Not starting up properly, Please HELP!!!!!

Hello CustomAppleLion,

Welcome to the BlackBerry Support Community.


Perform a reload or upgrade the BlackBerry® Device Software. For more information on this procedure see the following article:

How to update or reinstall BlackBerry Device Software using BlackBerry Desktop Software - http://www.blackberry.com/btsc/KB03901

We hope this helps.

Thank you.





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