Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Guru III
Posts: 32,134
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Stuck In Endless Restart Loop *HELP*

those directions are for a PC with windows.

 

goto program files first, then you will see that folder

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


Contributor
Posts: 19
Registered: ‎01-04-2012
My Device: BlackBerry Torch 9800
My Carrier: Virgin Mobile

Re: Stuck In Endless Restart Loop *HELP*

[ Edited ]

I just found the common file though there is no RIM (Reserch In Motion) file in there. 

 

BTW... I did download the file you gave me to my PC and restarted.

Contributor
Posts: 19
Registered: ‎01-04-2012
My Device: BlackBerry Torch 9800
My Carrier: Virgin Mobile

Re: Stuck In Endless Restart Loop *HELP*

** I just realized doesn't my phone have to be able to turn on for my PC to recognize it?..Otherwise my PC will tell me I am disconnected and it will be unable to performa any funcion while in this infinite reboot loop. 

Guru III
Posts: 32,134
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Stuck In Endless Restart Loop *HELP*

once you download the OS, it will need the phone on but not totally booted up.

 

BBSAK can nuke the phone too, it might take a few tries but it usually works.

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


New Member
Posts: 1
Registered: ‎08-22-2012
My Device: Bold 9780
My Carrier: Bell

Re: Stuck In Endless Restart Loop *HELP*

Not sure if you resolved your issue yet or not.  I experienced the same issue.  I researched and tried pretty much everything I found posted.  Very frustrating to say the least.  Here is the solution that worked for me.  No factory wipe needed. And no data lost.   

 

http://forums.crackberry.com/blackberry-apps-f35/how-fix-no-bb-wipe-endless-reboot-os-6-after-new-in... 

 

Cheers.

New Member
Posts: 1
Registered: ‎10-03-2012
My Device: Torch 9800
My Carrier: UK Vodafone

Re: Stuck In Endless Restart Loop *HELP*

This fixed mine!

 

i was stuck in an endless loop - i used BBSAK to wipe it (until i got the 507 no s/w error)

 

i then used the loader and bobs your uncle

 

currently installing my backup from last week, so all is well!

 

really strange, the originaly problem was caused by installing a new app? it just died!

 

once again, thanks!