11-28-2011 03:34 AM
Hello everyone, I am currently having an issue with my blackberry not fully booting up. I have read through multiple outdated threads, which refer to a re installation of the OS . I do not get any kind of error or white screen when booting up. My phone starts to booth up as if i did a normal battery pull and just stops at about 75%. I left it for about an 1 hour and nothing, removed the sd card, sim card and nothing. I recall whatsapp being the last app that I downloaded. I really don't want to reinstall the OS as I have not done a backup for quite so time( I know its my fault =[ ). I really hope there is something that can be done to get my phone up and running again.
11-28-2011 04:10 AM
11-28-2011 04:36 AM
My device is unreadable on the top left, but the program offers to update in order to fix the problem..are you sure I wont lose all my info and everything will be backed up?
12-01-2011 12:09 AM
There are two options.
Are you able to take backup via connecting bb handset to pc,
Please take back up
Please let me know version of OS of device and Desktop manager version both
If DM version is 6.1 or latest , the option will come
If not coming
please click on link:
you have to choose BlackBerry handset Os version according to your handset type,(curve, bold, pearl etc).
download that software version, and install on pc,
then u have to connect device via cable
it will automatically take start of set up wizard , as u mentioned
06-01-2013 09:13 AM
I am running 7.1 on my 9900 .. The phone does not boot up and is stuck at 60-70%
Please tell me how to reload the OS from this condition, I dont need a backup as I already have one.