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New Contributor
Posts: 3
Registered: ‎11-28-2011
My Device: Tour 9630
My Carrier: Sprint

Stuck at 70% wont fully boot up

Hello everyone, I am currently having an issue with my blackberry not fully booting up. I have read through multiple outdated threads, which refer to a re installation of the OS . I do not get any kind of error or white screen when booting up. My phone starts to booth up as if i did a normal battery pull and just stops at about 75%. I left it for about an 1 hour and nothing, removed the sd card, sim card and nothing. I recall whatsapp being the last app that I downloaded. I really don't want to reinstall the OS as I have not done a backup for quite so time( I know its my fault =[ ). I really hope there is something that can be done to get my phone up and running again.

Contributor
Posts: 21
Registered: ‎11-25-2011
My Device: 9780
My Carrier: Airtel

Re: Stuck at 70% wont fully boot up

i have solution for you
Reinstall latest OS version accoring to your phone Existing os version,
I prefer to do by connectiing pc with data cable using phone, (desktop manager).
If you do like this autobackup will be done by own.
By connectiing your pc with bb device,
open desktop manager,
Top left corner, device will come
go in that and update or upgrade device/
Internet connection should not be disconnected through out whole process
your device will choose updated software version, if your device chooses multiple os version, choose latest and uncheck rest.
press next.
there are four steps,
autoback up
downloading os
installing features, and
Reboot
by this process your device will work fine.
New Contributor
Posts: 3
Registered: ‎11-28-2011
My Device: Tour 9630
My Carrier: Sprint

Re: Stuck at 70% wont fully boot up

My device is unreadable on the top left, but the program offers to update in order to fix the problem..are you sure I wont lose all my info and everything will be backed up?

New Contributor
Posts: 3
Registered: ‎11-28-2011
My Device: Tour 9630
My Carrier: Sprint

Re: Stuck at 70% wont fully boot up

As my bb doesn't fully load

Contributor
Posts: 21
Registered: ‎11-25-2011
My Device: 9780
My Carrier: Airtel

Re: Stuck at 70% wont fully boot up

Hi,

There are two options.

first one,

Are you able to take backup via connecting bb handset  to pc,

If yes,

Please take back up

If No,

Please let me know version of OS  of device and Desktop manager version both

If DM version is 6.1 or latest , the option will come

If not coming

please click on link:

https://swdownloads.blackberry.com/Downloads/entry.do?code=BD4C9AB730F5513206B999EC0D90D1FB

you have to choose BlackBerry handset Os version according to your handset type,(curve, bold, pearl etc).

 download that software version, and install on pc,

then u have to connect device via cable

it will automatically take start of set up wizard , as u mentioned

 

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New Member
Posts: 1
Registered: ‎06-01-2013
My Device: Bold 9900
My Carrier: Vodafone India

Re: Stuck at 70% wont fully boot up

I am running 7.1 on my 9900 .. The phone does not boot up and is stuck at 60-70% 

Please tell me how to reload the OS from this condition, I dont need a backup as I already have one. 

New Contributor
Posts: 5
Registered: ‎12-23-2013
My Device: blackberry curve 8250
My Carrier: Airtel

Re: Stuck at 70% wont fully boot up

did you manage to fix the problem without losing your data?
Contributor
Posts: 12
Registered: ‎12-06-2013
My Device: curve 8520
My Carrier: digicel

Re: Stuck at 70% wont fully boot up

If u take the battery out n connect it to ut pc without d battery in n the bb desktop manager open it is easier to load