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New Contributor
Posts: 3
Registered: ‎01-11-2013
My Device: Bold 9900
My Carrier: AT&T

Stuck in "Missed Call" view in messaging inbox

After I missed a call, the missed call view is all that will come up when I select my email.  How do I get this missed call view to go away? 

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Stuck in "Missed Call" view in messaging inbox


doodylm wrote:

After I missed a call, the missed call view is all that will come up when I select my email.  How do I get this missed call view to go away? 


Hi doodylm

 

Welcome to BlackBerry Support Forums

 

 

                On your Homescreen Go to Options > Call Management > Call Logs and Lists > Under heading Call Logs set " Show these Call Logs Types In Message Lists "  to None .Then save it.

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New Member
Posts: 1
Registered: ‎01-22-2013
My Device: 9810 Torcb
My Carrier: AT&T

Re: Stuck in "Missed Call" view in messaging inbox

I have the same problem - I tried this corrective action and it DOESN'T fix the problem.

I have a Blackberry Torch 9810, and it's running 7.1.0.694
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Stuck in "Missed Call" view in messaging inbox


glenninn wrote:
I have the same problem - I tried this corrective action and it DOESN'T fix the problem.

I have a Blackberry Torch 9810, and it's running 7.1.0.694

Hi glenninn

 

Welcome to Support Forums

 

Can be explain your issue a little bit ! Are you still getting those missed calls on your message box ? 

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New Contributor
Posts: 3
Registered: ‎01-11-2013
My Device: Bold 9900
My Carrier: AT&T

Re: Stuck in "Missed Call" view in messaging inbox

This didn't work.  I have to take my battery out each time I have a missed call to have the various views (i.e., emails, phone log) show as normal and not show the missed call log each time.  Any other suggestions

New Contributor
Posts: 3
Registered: ‎01-11-2013
My Device: Bold 9900
My Carrier: AT&T

Re: Stuck in "Missed Call" view in messaging inbox

In my case, when I miss a call, I get teh dialog box about the fact taht I missed a call.  When I select okay or what ever is on the dialog box, the missed call log comes up.  that sounds innocent enough, until I close out of the missed call log, and then when I try to view my emails or my normal phone view(to place a call), the missed call log is what shows.  the only way I've been able to get the missed call log to go away is to take the battery out for 5-10 seconds and then restart my phone.  This is getting quite frusrtating, and not anything I've ever encountered on any of my other blackberry phones.  I have the Bold 9900, it was an oriignal and I've only had it for 1.5 months.  Desperatelyl looking for the fix for this.

New Contributor
Posts: 3
Registered: ‎06-12-2013
My Device: Bold 9900
My Carrier: at&t

Re: Stuck in "Missed Call" view in messaging inbox

I also have a brand new Bold 9900 and routinely get missed call notices that preclude me from looking at ANY message until I pull out the battery and very impatiently wait for the damned thing to reboot.  This problem has been reported on a frequent basis and I have seen no attempt to address the issue - other than to tell users to change the call log options --- which does absolutely nothing on my BB.

 

Can someone PLEASE address what is obviously a software issue that needs to be fixed.  Taking my battery out nearly EVERY time someone calls me is not an option.  I am about ready to move onto another smart phone that doesn't make me do stupid things like repeatedly pop out a battery to achieve basic functions.  Every time it happens I find myself getting more and more upset with this device. 

New Member
Posts: 1
Registered: ‎01-19-2014
My Device: Curve 9360
My Carrier: ATT

Re: Stuck in "Missed Call" view in messaging inbox

[ Edited ]

I'm having the *exact* same problem -  a YEAR later.  How is this not fixed? Are we really expoected to have to shut down and remove the battery when we miss a call????