01-08-2013 10:29 AM
Already tried doing that, doesn't work.
If all fails then the best options is to Contact your Carrier and ask them to Solve this Issue for you.And believe me they are able to do this .
01-09-2013 07:10 PM
I thought I was having the same issue..The screen was stuck on ''RESTORING BBM'' for a really long time. But after a really long wait it went through and restored.
I think maybe it requires a little more patience. Maybe a half hour or so..
Try it, see if it works
11-30-2013 06:21 AM
06-16-2015 08:13 PM
Dunno if this will work for you but i had similar problem and deleted and reinstalled blackberry messenger several time to no avail....it however dawned on me that perhaps i need to sign in with my blackberry ID first to pass that "restoring bbm" or "Welcome to blackberry messenger" page. I did that and problem was solved.Even though i backed up my contacts with blackberry protect prior to deleting bbm, i realise that approximately ninety five (95%) are gone. A problem that i am left with too is that my profile picture will not change. I am using a Blackberry Bold 9650