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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎02-01-2012
My Device: dsadsad
My Carrier: sadasd

Suddenly Blackberry 9800 is too Slow

I am using blackberry for around 10 months now. Since laast 2 weeks, my BB is very slow. If i open google news using wifi, it takes ages to scroll the same page. If i open a new link, it opens second tab but complains that low memory. try closing some tabs. I do not understand this behaviour.

Also, today I was listening songs on media player and wanted to change to another song andthe player complained that the player is busy!!!

I think the RAM of the device is either not correct or some virus is executing in background. Please help.

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Suddenly Blackberry 9800 is too Slow

Your RAM memory is probably leaking. If you remove your battery while your phone is powered on then replace it, I think you'll be pleased with the outcome. Make sure you do such a pull atleast once a week.

I hope that helps. Smiley Happy

- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

Guru III
Posts: 32,150
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Suddenly Blackberry 9800 is too Slow

there is no virus on a BlackBerry found yet and doubt you are the first.


A media card full of songs and pictures will take a long time to generate the thumbnails and song playlist, possibly making it slow up first use.

On device go to Options, Device, Application Management is a great way to see what your apps are doing with your CPU usage on Smartphone. Just slide top bar to CPU and see what is going on. Also touch the CPU menu to see other time variables. I found out that an app was eating away CPU cycles on mine

Disable Compression on media card? go to Options, Device, Storage

remember the esc key closes most apps, except for GPS and some chat clients. the other apps need to use menu and then exit or close. The farthest key to the right is a home key and does not close any apps per se but will end calls.


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