Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 6
Registered: ‎12-13-2010
My Device: Torch 9800
My Carrier: AT&T
Accepted Solution

Suddenly Missing Password Lock icon

Hi...I am suddenly missing the Password Lock icon.  I had it as one of the icons on my Favorites screen and now it has vanished.  I can do a search for it and it will be in the results list and, while greyed out, I can use it to lock the device.  However, I do not wish to do a seach for it everytime I want to lock the device when it was avilable before.  

 

Thank you

 

 

Posts: 95,488
Likes: 24,539
Solutions: 6,396
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Suddenly Missing Password Lock icon

If it is not "greyed out', you've likely accidentally hidden the icon.

 

1. On your homescreen, press the Menu key > SHOW ALL, so that SHOW ALL is checked.
2. Look in EACH folder on your device... Favorites. Applications, Instant Messengers, Downloads, etc.

 

Do you see it now>



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 6
Registered: ‎12-13-2010
My Device: Torch 9800
My Carrier: AT&T

Re: Suddenly Missing Password Lock icon

Thank you, that found the icon.  However I am curious as to why it is grey'ed out?

 

Thank you...

Posts: 95,488
Likes: 24,539
Solutions: 6,396
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Suddenly Missing Password Lock icon

Because you accidentally had your cursor on it, and tapped the menu key > hide.

So, scroll back over it > press the menu key > unhide.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 6
Registered: ‎12-13-2010
My Device: Torch 9800
My Carrier: AT&T

Re: Suddenly Missing Password Lock icon

Ahhh, now I see what happened.  Thank you much for your help and sharing this knowledge.

 

 

Posts: 95,488
Likes: 24,539
Solutions: 6,396
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Suddenly Missing Password Lock icon

You're welcome!



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code