Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
Contributor
Posts: 10
Registered: ‎10-16-2010
My Device: Torch 9800

Suggestion to RIM about 9800 Alarm Function

When the Torch 'wakes up' to sound the alarm, it immediately goes into 'sleep' mode because it can't, obviously, voice two sounds at once and it's busy receiving emails from the BES. On my last BB Curve 8900, the alarm function would complete FIRST before the phone looked for emails, so it would wait for you to select 'dismiss' or 'snooze', and then receive emails.

 

But, in effect, the Torch will always sound the alarm 5 minutes after the first time it was set to go off, because it immediately goes into receiving emails mode (and in my case makes a very quiet 'donk' notifier noise that I have selected with each new email that arrives, but this doesn't wake me up!).

 

Solution? I'm just setting the alarm 5 mins earlier than I want it to go off ... but it would be a good thing to update the OS so it acted the same way my Curve used to .... Alarm first .... then look for emails.

 

Forums Veteran I
Posts: 2,119
Registered: ‎08-07-2010
My Device: Bold 9900, Playbook , HS-700 headset
My Carrier: Rogers

Re: Suggestion to RIM about 9800 Alarm Function

Hiya Wils !

 Great suggestion!!
 Unfortunately this is the wrong place to make it my friend
 
This is a user to user forum.
The only RIM employees guaranteed to be on here are the forum admins.
 
I would recommend clicking "contact us" at the bottom of the page and going through that channel.
 
Cheers!!
-------------------------------------------------------------------------------------
1). Please thank those who help you by clicking the Like Button beside the 'Reply' button.
2). If your issue has been solved, please resolve it by marking "Accept as Solution" on the correct post!
3). Remember to have fun! We are all in this together!
4). Follow me on Follow Raelic1337 on Twitter

Highlighted
Contributor
Posts: 10
Registered: ‎10-16-2010
My Device: Torch 9800

Re: Suggestion to RIM about 9800 Alarm Function

Hi Raelic ... thanks for that, will do!