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New Member
Posts: 1
Registered: ‎03-05-2014
My Device: non-BB user
My Carrier: Vodafone

Support: Active Sync BB handsets

Would anyone be able to confirm if all the handsets currently listed on uk.blackberry.com under Devices > Smartphones support Active Sync? Our organisation is upgrading Exchange and we are planning to decomission our BES (and just upgrade handsets as necessary).

 

Are there any (older?) handsets not listed that support Active Sync? Or is it safe to assume if it's not on the website, it's not Active Sync compatible?

 

Thanks,
Alex

IT Manager

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Posts: 58,151
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Support: Active Sync BB handsets

Hi and Welcome to the Community!

All BB10 devices support ActiveSync. I am 99% sure that no legacy (pre-BB10) devices support ActiveSync. If you click the BB10 filter on that page, you'll see the exact BB10 models.

BB10 uses a full on-device email client that is AS compatible. Legacy devices used the BIS service in conjunction with a "lighter" on-device email client. BIS was never compatible with AS (as far as I can recall).

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!

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