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BlackBerry® OS Smartphones

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Posts: 1
Registered: ‎11-28-2012
My Device: 8310 Curve
My Carrier: AT&T

Support

Why is it that Blackberry makes everything you try to do even harder than dealing with Apple & iTunes?  The software does not recognize my Curve, you can get absolutely no help from Blackberry.  I will be so glad when we get rid of the Blackberry phone... never to return!

Posts: 94,163
Likes: 24,317
Solutions: 6,329
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Support

Ed2397, there are many experienced users here who'd love to help you with whatever issue you're having.

 

This is a user-to-user community support forum. We are not RIM employees, but volunteers who enjoy assisting other users. RIM personnel rarely comment on queries posted here. You would have noticed this in the message upon registration.

 

So, unless you ask an actual question, with details, we can't help you.

 

Likewise, RIM has made available to use instant FREE support, through your mobile provider to whom you pay monthly service. It's not difficult at all. You're paying them for that support, why not use it?

 

Or ask here. If you're just here to complain, you've done that.

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Posts: 94,163
Likes: 24,317
Solutions: 6,329
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Support

Oh, and by the way, you have your mobile phone number listed as your "My Mobile Provider" or carrier. Putting your phone number out on the internet on these public forums for the world to see, is not wise. To change that, at the top of this page click on My Settings > Personal Profile > Personal Information, and in the entry block for "Carrier" type the name of your mobile provider.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code