11-14-2008 10:29 AM
I have been using a Palm Treo with Palm desktop software version 6.2.1. I recently purchased a Blackberry 8820. The Blackberry Desktop Manager software that came with it is version 18.104.22.168.
I have tried to use the Switch Device Wizard and it will not work. I get as far as the screen entitled, "Select Pim". It offers two choices with bullets from which I presume you are supposed to pick one.
The instructions on the screen say, "Select the software from which you want to import PIM data:
Then it lists two choices:
Palm Treo/Palm Desktop software.
Windows Mobile Software for devices such as Pocket PC or Smartphone.
The problem is...on this screen it doesn't allow me to choose one of the bullets.
I have tried it with the Palm Desktop Open and the Blackberry Desktop Manager open..and..both devices connected the computer...and..combinations of these. Nothing has worked so far.
Any help would be greatly appreciated!
11-14-2008 11:45 AM
Personally, I would download and install the later version of Desktop Manager, v4.6
Download Desktop Manager from here:
Secondly, I don't believe you need the Palm desktop open, with the old device connected directly to the USB, it will read from the device.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code