01-27-2009 03:53 AM
I am using BlackBerry devices for quite a while now. I just got a new Bold and wanted to migrate from my Curve 8320 to the Bold. Therefore, I tried:
1) Switch Device Wizard
This is supposed to copy my data from the Curve to the hard drive. Then I got prompted to connect the new device (Bold), select it and confirm. I did this and as soon as the loader wanted to write data to the Bold my Windows crashed and I had a blue screen ("bad usb driver" or so, sorry, don't have a screen shot of this).
2) Backup and Restore
I suppose this is basically the "manual version" of the device switch wizard. However, I made a backup of my Curve, disconnected it, connected the Bold and tried to restore the backup to the Bold. Same result: Windows crashed with Blue Screen as soon as the writing process started.
I even tried to upgrade the BlackBerry Desktop Manager to the most recent version. Now I got BDM v184.108.40.206 running. This new version even suggested to update my BlackBerry Bold's OS. I thought this is a good idea because an older BB OS might cause the crashes. I proceeded with that but this wasn't successful either. I received the error: "A fatal error occurred while updating your device's software. Please try again." I tried again, and received the same result.
I am running Windows XP with the most recent SP in a Virtual Machine from VMWare on a Mac OS X (most recent version of both).
Curve Details: 8320, v220.127.116.11, platform 18.104.22.168
Bold Details: 9000, v22.214.171.124, platform 126.96.36.199
It would be great if there is someone who can help me. I actually just want to use the Bold instead of the Curve.
P.S.: It would also be great if there would be a full-blown BlackBerry Desktop Manager for Mac OS X like you have for Windows
Solved! Go to Solution.
01-27-2009 10:19 AM
Try this please,
1- download the last software device for the Blackberry Bold to the Pc.
2- with the Blackberry desktop manager closed, run the last software installed
3- open the desktop manager and connect the device.
Let me know
01-28-2009 03:04 AM