01-19-2013 11:09 AM
I wrecked my bb and a friend lent me her old bb for me to use until I get a new phone. I transfered most of my info from my old bb to the loaned one but with one exception: my friend's blackberry protect won't let me transfer my bbm contacts across. A msg appears on the loaned bb screen informing me that that bbm is accosicated with a specific blackberry proctect account.
I deleted blackberry protect off of the loaned phone but still no luck transfering the bbm contacts across.
Does anyone have any help to offer me?
Thanks a lot in advance.
01-19-2013 11:26 AM - edited 01-19-2013 11:31 AM
Sign In to BlackBerry ID (you can manage devices associated with blackberry protect)
You may have to login to blackberry protect and remove the device associated with the other account.. but I didn't think that protect backed up bbm contacts (page 8)
I also referenced this thread:
What version of bbm were you using?
BBM 6 and earlier guide to restore contacts:
BBM7 backup is linked to the blackberry ID.