10-03-2011 12:11 PM
Just 2 questions. 1. When I use BB Desktop software to transfer data between phones and whatever else, do I lose the apps, icons, etc that came with the new phone? 2. At the same time I received the new Torch I want to break with my company's enterprise server. However when I moved data it also moved the company's email account over also. In the new 9850, how can I break from the enterprise server and delete that email account on the new phone? Thanks
10-07-2011 10:20 AM
Regarding your first question, transferring data from your previous BlackBerry should not remove any applications or icons from your new device.
To remove your connection with the Enterprise Server, I would advise backing up the new device and performing a security wipe as shown here: http://bbry.lv/kh5PFX
Do a selective restore as shown in this article: http://bbry.lv/bhaArf making sure to restore essential data only such as contacts and calendar.
Hope this helps.
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