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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎03-07-2013
My Device: Torch 9810
My Carrier: Three

Switching from Z10 to 9810

I recently switched my device from my old 9810 to a new Z10. Now I have reason to switch back to my 9810. How do I go about this? I have tried using my Blackberry Desktop Software. However, it does not recognize my Z10. I have also tried inserting a memory card in my Z10 to perform the switch. But apparently, it can only switch from other devices to Z10. I really want to be able to use my BBM on my 9810. I have tried signing in but as expected, it tells me my bbm is already associated with another device. Help pls!!!!